General and Payment Methods

Customer Care

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For us, providing excellent customer service is number one job of the company. We advice all our customer service agent to imagine our customers as their best friends. It provide the opportunity for our agents to communicate and get well connected with all the customers. 

Our team includes gem experts and non gem expert. The Gem experts are only available during our working hours to discuss about the gem related inquiries from our distributors and help our customers choosing the best gem fixed luxury covers.. The Non gem customer service representatives are given a basic training about the gems and they are available during our office hours and on our chats to help our customers with their inquiries. Please get in touch with one of our agents via one of our contact methods a for 5 star customer service.

Privacy & Safety

The security of your personal information is important to us. All your personal details are protected and we only use internationally recognized shipping agent for the shipping and financial service provider for the fund transfers. 

We may use your personal information to contact you with newsletters, promotional and marketing materials and other offers that can benefit you as a Customer. 

Wholesale Inquiries

Welcome! It is easy to become qualified for wholesale business with us if you are interested. We are always looking for a long term business relationship with all our agents. In order to become an agent, please get in touch with our sales department via call on 0094757201001 or Whats app 0094777305457 or send a request email to stonesandcovers@gmail.com. When you are registered, email a copy of your business license and a note to let us know more about your company. If you are based in USA, UK, Canada, we need your current sales tax number or certificate.

If approved, you will receive response by email, with additional details. 

Payment Methods

- Direct Bank Transfer Credit / Debit Cards 
- Western Union

- Money Gram

- Apple Pay

- Offline Payments
Please send an email to stonesandcovers@gmail.com or whats app on 0094777305457 
to get in touch with one of our agent for payments and invoices. 

 
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Contact

License Number CBA 26879 Under National Gem & Jewelry Authority of Sri Lanka. 

Address - No. 284/45, Grandpass Road Colombo 14, Sri Lanka (Google verified address). 
Call - 0094777305457/0094757201001
Please Email us at stonesandcovers@gmail.com 

What's App/Viber -  0094777305457
Chat - You can start chatting here. 

Find us on most popular Social Media's including Instagram, Tumbler, Pinterest, SnapChat, Twitter, Facebook, Reddit, LinkedIn. Google Business Profile (Just google search), Skype and more.- Stones & Covers / Stones and Covers.

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